Omnichannel Retailing: Mobile Point-of-Sale with Shopify
Mobile point-of-sale (mPOS) systems are revolutionising the way businesses handle transactions. A mPOS system operates on portable hardware and software to handle sales transactions. Unlike traditional POS systems confined to checkout counters, mPOS systems offer mobility and flexibility. They can be installed on tablets or smartphones, transforming any location into a checkout point. According to Statista, the mPOS Payments market is predicted to have 2.01 billion users by 2028.
How does a Mobile POS work?
1. The customer selects products: The shopper chooses the items they would like to buy and takes them to a sales associate. The associate uses a mPOS system to initiate the transaction by scanning the barcode of the items with a barcode scanner or the camera of their tablet or smartphone. Alternatively, they can search for the items in the system.
2. The mPOS calculates the total price: Once all the items have been scanned, the mobile POS system calculates the total cost of the purchase, including applicable sales tax and discounts.
3. The customer pays: The customer pays for their purchase using a credit or debit card, cash, digital wallet, gift card, or loyalty points.
4. The transaction is completed: The sale is finalised after the mPOS processes payment. The shopper can choose to receive an emailed or printed receipt if desired. After the transaction, the POS updates the store's inventory count, taking into account the newly sold items.
Mobile POS Benefits:
1. Mobile Checkout: Eliminating the need for fixed checkout counters, mPOS enables retailers to serve customers anywhere, reducing waiting times and enhancing the shopping experience.
2. User-Friendly: Utilising familiar hardware and intuitive software interfaces, Shopify’s mPOS systems are easy to operate, minimising the learning curve for users.
3. Customer Service: With mPOS, retailers have instant access to inventory information, allowing them to assist customers efficiently. Features like saving carts for future purchases streamline multi-customer interactions.
Benefits of Shopify’s Mobile POS System:
1. Staff Accounts: Shopify POS allows businesses to create unlimited staff accounts, encouraging team expansion without additional costs.
2. POS Terminals: With Shopify, businesses pay per store location rather than per POS terminal, resulting in cost-effective scalability.
3. Mobile Device Compatibility: Shopify POS app is compatible with various Android and iOS devices.
4. Unified Inventory Management: Integration with Shopify's online platform ensures seamless inventory management across online and in-store channels, reducing administrative overheads.
How we can help:
We specialise in setting up enterprises on Shopify, our services include customised solutions to integrate mPOS systems. We understand that every business is unique, and we take the time to analyse how mPOS can fit into your Shopify strategy. Our team specialises in analysing your workflow and implementing mPOS solutions seamlessly, ensuring minimal disruption to your operations while maximising efficiency and productivity.
Apart from setting up the technical infrastructure, we can also help you optimise your business processes to fully leverage the capabilities of Shopify. Our services include inventory management, supporting business processes, and providing valuable insights and recommendations to streamline your operations and drive growth. Our focus is on providing comprehensive services that optimise your Shopify platform, ensuring a smooth transition and enhanced operational efficiency.
Closing Thoughts:
In conclusion, mPOS systems offer unparalleled flexibility and efficiency for retail businesses. Shopify POS emerges as a top choice, thanks to its user-centric design, affordability, and comprehensive features designed to drive business growth. By leveraging mPOS technology, retailers can enhance customer experiences, streamline operations, and stay ahead in today's competitive market landscape.