Internationalisation: Taxes and Duties

Expanding an e-commerce business internationally brings promising opportunities, but it also demands attention to taxes and duties. Here's why: 

Legal Compliance

Each country has its own tax regulations and customs duties that businesses must adhere to when selling internationally. Failure to comply can result in legal issues and hefty penalties. Ensuring that your business operates within these regulations is crucial for long-term success and reputation management.

Cost Management

Understanding and properly accounting for taxes and duties enable e-commerce businesses to accurately calculate the total cost of goods sold in international markets. This ensures competitive pricing and healthy profit margins..

Customer Experience

Transparent pricing, including taxes and duties upfront, improves the customer experience. Unexpected charges can lead to dissatisfaction and abandoned purchases.

 

Understanding Taxes and Duties

  • Duties and Import Taxes - When shipping internationally, customers may be subject to additional fees such as duties and import taxes. These fees can be charged upfront at checkout if certain requirements are met.

  • Carriers play a crucial role in international shipping, often collecting duties and import taxes on behalf of businesses. Additionally, they may charge brokerage and disbursement fees for their services.

  • Incoterms, such as Delivered Duty Paid (DDP) and Delivered at Place (DAP), dictate who bears the responsibility for fees associated with international shipments.

  • Customs Fees encompass various charges, including low-value goods tax, import tax, customs duty, and brokerage fees. The type and amount of fees depend on factors such as destination, value, and carrier. 

  • Minimum Order Value - Some countries have a minimum order value before duties and taxes apply, known as de minimis.

Shopify and Taxes and Duties

Shopify offers tools to help businesses navigate taxes and duties when selling internationally. By meeting specific requirements, businesses can charge duties and import taxes at checkout, providing a seamless customer experience.

However, challenges remain. Not all countries and regions are supported for charging duties and import taxes at checkout, and when this feature is activated, both duties and taxes are charged together, without the option to charge only taxes. In such cases, businesses can explore third-party apps to assist in calculating duties and import taxes accurately.

 

Conclusion

In conclusion, taxes and duties are not merely administrative burdens but critical components of your internationalization strategy. By prioritising legal compliance, managing costs effectively, and enhancing the customer experience, businesses can unlock the vast potential of global markets while mitigating risks and maximising profitability.

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Internationalisation: Logistics

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Internationalisation: Payments